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The Civility in the Workplace educational initiative began as a joint labor/management initiative in the Fall of 2011 and continued through the Spring of 2012. The initiative is part of SUNY Plattsburgh’s ongoing commitment to an inclusive environment where all employees, students, parents, and guests feel welcome and safe. Our goal is to make SUNY Plattsburgh the best place it can possibly be for all of us.
In the Fall of 2012, the initiative expanded to encompass community building as a major theme for SUNY Plattsburgh.
Major components of the initiative include:
Civility in the Workplace Survey: The October 2011 Civility in the Workplace Survey was distributed to all employees through Zoomerang or a mailing. The survey helped us to establish a baseline for the campus community on what we consider to be civil/acceptable behavior. The survey also helped us to identify problem areas and work on solutions for the future. A follow-up survey is planned for the future. Download Summary of Civility Survey (PDF file size 229KB).
“Research on workplace civility confirms that a civil workplace is essential for good customer service, employee retention and productivity, and overall workplace health...” - www.becauseitmatters.net
Civility Poster Contest: In November of 2011, all employees were invited to participate in a poster contest to promote civility on campus. A $50 gift certificate to the campus bookstore was given to the winner—Brady Blake in the Printing and Duplicating Office. Five hundred copies of the poster were printed and distributed to campus offices and posted in employee lounges and workplaces. Download PDF of Brady Blake's Civility Poster (PDF file size 350KB).
Programs and Speakers: In the Fall of 2011, Joel Neuman gave a presentation on Civility in the Workplace: The Prevention and Management of Workplace Aggression and Bullying to employees at both the Main Campus and our Branch Campus at Queensbury. The presentation helped us to define uncivil and bullying behavior and also to look at potential solutions for preventing and managing such behavior. In the Spring of 2012, Tedra Cobb presented two workshops for employees: Communication—The Foundation of Respect in the Workplace and Creating a Culture of Civility and Respect Workshop. These two hands-on workshops helped participants not only learn about themselves, but also how to resolve conflict and manage difficult conversations.
Cardinals Care "You Made a Difference" Recognition Program: One of the new initiatives of the expanded program is the Cardinals Care: You Made a Difference Recognition Program. Individuals are invited to reward exceptional service above and beyond the call of duty by completing a nomination form and mailing or emailing it to the Civility and Community Building Committee. Nominated individuals will be publicized and a copy of the nomination will be forwarded to the employee. All faculty, staff, and students are eligible for nomination..
Resources: We are collecting a list of websites, books, articles, and other information that you might find useful. If you have items you would like added, don’t hesitate to contact one of the below individuals. Download Civility Resources (PDF file size 245KB)
The Promote Community Building Committee and the Cardinals Care Recognition Program would like to recognize August 2013 nominees – students, faculty, and staff – who made a positive difference or went the extra mile for someone else:
Help build our SUNY Plattsburgh community by acknowledging the special efforts of those on campus.
Everyone is welcome to get involved in this special initiative. If you would like to be added to the email list for information about meetings and programs, please contact one of the following individuals:
Phone: (518) 564-2124
Phone: (518) 564-5011
Phone: (518) 564-5062