Feinberg Library


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Library & Information Technology Services

Library & Information Services for Online Learners

Online Learning students on both the main campus and SUNY Plattsburgh at Queensbury campus have access to all the services offered by the Division of Library & Information Services (LIS). Moodle is the learning management system (LMS) that SUNY Plattsburgh uses for online courses. Log-in to Moodle 

Off-Campus Access to Library Databases

To access Library resources from off-campus, you will need to login to show that you are a Plattsburgh Student. When you click on a Library Database, such as IAC SearchBank, from any of the Library web pages you will immediately be brought to a login screen. To complete your login you will need both a Usercode and a Password. You only need to login once during your session as long as you don't close all windows of Netscape or Internet Explorer.

NetID and Password

To gain access to online databases, you will need to use your Plattsburgh NetID account. Your NetID is the same as you would use to check your email. Your Password , by default, consists of the last four digits of your Social Security Number and the first four letters of your l-ast name; these letters in your password must be entered in uppercase (capital letters).

Library Services

You can access reference services, book and journal collections, and journal indexes at each local SUNY College with your Plattsburgh SUNYCard as ID.

  • Electronic Reserve collections as required by course instructors.
  • A comprehensive book and journal collection at Plattsburgh State to complement the collections at the SUNY Adirondack College Library and other local libraries.
  • Electronic access to Feinberg Library Indexes and Databases for journal articles.
  • Request books, media, and journal articles to support study and research (Interlibrary Loan).
  • Group and individual training on using the Internet and databases, and general library research skills (Instruction Services).
  • Electronic Reference Desk, telephone (518) 564.5190, and Ask-a-Librarian access for additional help with subject reference questions, or help with accessing materials.
  • Set up a one-on-one session with a librarian with FLIER. Sessions can be conducted in person, over the phone, or via the IREF with AOL Instant Messenger.

Computing Services

Computing Services include free, comprehensive computing support services for students and faculty.

Helpdesk support is available Monday through Thursday from 8 AM until 8 PM, and Fridays from 8AM until 4:30 PM at 564-4433. Extended weekend hours are offered the first three weeks of the fall semester.

We offer support for computer set-up, connections to the campus web pages, e-mail trouble shooting, modem login and software installation services.

How to Get Books, Media, and Journal Articles

Document Delivery refers to the provision of books, media, and journal articles that you request. It includes items owned by Feinberg Library and items borrowed or photocopied for you from other libraries.

Try to locate the item at a local library. Many resources will be readily available without any borrowing or shipping delays.

If the item is not available locally, use may submit a request via our Online Interlibrary Loan form. Fill out the form for either books or journals (dissertations are considered books). You must complete information to ensure that the library can provide the item.

Identify yourself as an Online Learning or SUNY Plattsburgh at Queensbury student to ensure free delivery.

Tip: Order early (items may take from 1 to 3 weeks).

The item will be mailed to the address you listed on the form. Journal articles are yours to keep. Books must be returned before the due date. A return mailer and instructions will be provided with the book.

Related Links


Contact Information

For more information about Online Learning at SUNY Plattsburgh, please contact us:

Online Learning
Phone: (518) 564-4234
Toll-Free Phone: (800) 787-8773
Fax: (518) 564-4236
Email: online-learning@plattsburgh.edu

Mailing Address
Library & Information Services
SUNY Plattsburgh
2 Draper Avenue
Plattsburgh, NY 12901

Feinberg Library Reference
Phone: (518) 564-5190
Email: reference@plattsburgh.edu

Computing Support
Phone: (518) 564-4433
Email: helpdesk@plattsburgh.edu

Note: When communicating with us about online courses and programs, please provide as much information as possible, including your name, student status, contact information, course title, course section, and semester.