Using Voice Mail

To Enter the Voice Mail System

  1. Dial 7790 (Off-campus, dial (518) 564-7790)
  2. Press # at any time during the introduction.
  3. Enter your security code. 

To Enter from Different Location then your Extension

  1. Dial 7790
  2. Press * and # key
  3. Enter 7 digit mailbox number

 

Listening to Messages

From the main menu:

  • 5 - Listen to oldest message.
  • 1-9-2 - Listen to saved messages.

While Listening to Messages

  • 1-3 - Forward message to another mailbox.  (Use 564-xxxx for mailbox #) 
  • 2 - Back up 5 sec.
  • 2-2 - Back up to the beginning of message.
  • 3 - Erase message.
  • 4 - Go forward in a message 5 sec.
  • 5 - Listen to next message.
  • 7 - Save message
  • 8 - Time/date of the message
  • 1-8 - Change volume of message
  • * - Pause/resume

Record or Change Greeting

From the main menu:

  • 4 - Select greeting
  • 5 - Listen to greeting
  • 6 - Record new greeting
  • 4-7 - To record out of office greeting

Before ending recording:

  • 2 - Review last few seconds
  • 2-2 - Back up to beginning
  • 3 - Erase entire greeting
  • * - Pause/resume recording
  • # - End recording and send

Change Various Options

From the main menu:

  • 1-6-1-4 - Change security code
  • 1-6-1-5 - Record name

Bypass Personal Greeting

  • To bypass personal greeting of person you are calling, press #

Exiting Voice Mail

  • 9-9 - End session
  • * - Cancel and continue using mailbox

 

Contact Information

Telecommunications Office
Office: Lower Saranac Hall, 101 Broad Street, Plattsburgh , NY 12901
Phone: (518) 564-7975
Fax: (518) 564-7986
E-mail: Telecommunications@Plattsburgh.edu