E-mail this pagePaying Financial Aid and Refunds
We start to pay or disperse financial aid to your university account ten days prior to the first day of classes of a semester.
We review your:
- Enrollment status
- Academic progress
- Outstanding aid requirements
There are many criteria that these factors must satisfy in order for us to pay your aid and we are unable to pay aid in which you are no longer eligible. You will receive an email notification when we pay your federal aid.
Visit MyPlattsburgh to view your account status, review any requirements, and check the status of any refund situation.
Refund Eligibility
A refund situation occurs when payments and credits on your university account exceed tuition and other charges for a semester.
For example, if for the fall semester your tuition and other charges are $5,000 and your financial aid totals $6,000, your account balance is -$1,000 (negative) and you would receive a refund check of $1,000.
Refund checks are intended to pay for educational expenses, such as books, supplies, personal expenses, and room and meals if you live off-campus.
Distribution of Refund Checks
We start to distribute refund checks to students the day before the first day of classes.
You can pick up a refund check in Student Accounts (Kehoe Building, 1st Floor) three business days after it appears on my.plattsburgh.edu (under My Disbursements). You will need to present a photo I.D. before obtaining your refund check.
Upon request, we will mail a refund check. We automatically mail refund checks to students attending our branch campus at Adirondack Community College.
Contact Information
For more information about Financial Aid at SUNY Plattsburgh, please contact:
Financial Aid Office
Phone: (518) 564-2072
Toll-Free Phone: (877) 768-5976
Fax: (518)564-4079
E-mail: finaid@plattsburgh.edu
Our mailing address:
Financial Aid OfficeSUNY Plattsburgh
101 Broad Street
Plattsburgh, NY 12901-12681