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Technology policies clarify use, user and college responsibilities, and rights. The following information and links will provide you with important details. Please let us know if you have any suggestions for making this information clearer or more comprehensive.
Computer use privileges are limited to currently registered students and faculty/staff of SUNY Plattsburgh and to Clinton Community College students who have paid the technology fee. Learn more:
The LITS Computing Systems and Desktop Support (CSDS) Unit provides installation, problem diagnosis, repair, and on-going assistance for computers and computer-related equipment. This support is only available for such items purchased from approved manufacturers (currently Dell and Gateway).
Support and maintenance of equipment purchased from non-approved manufacturers rests solely with the campus department that purchased equipment.
Campus-owned computer systems assigned for use by college employees are the property of SUNY Plattsburgh. They are provided solely for use by authorized college employees, in accordance with established policies. Contact Human Resources for further information.
The following warning applies to all campus-owned computer systems:
Employees should always report any unusual or serious cyber security incident immediately to their direct supervisor. If there is any ambiguity about whether an incident should or should not be reported, err on the side of reporting it. The supervisor, in consultation with the Dean of Library and Information Technology Services ( LITS), will determine if it meets the reporting standard. For more information, contact the Dean of Library Information Technology Services at 564-5180.
University Police are required to investigate all reports of...
Investigations will be conducted in consultation with SUNY Counsel. Library and Information Technology Services staff will report to University Police any violations discovered in the course of installing and repairing computers.
For more information about Library and Information Technology Services, please contact:
Holly Heller-Ross, Dean
Library and Information Technology Services
2 Draper Avenue, Plattsburgh, NY 12901
Phone: (518) 564-5180
Fax: (518) 564-5100